I received a letter from one of our clients in Omaha expressing his gratitude for a suggestion that was given to him by one of our security officers. Officer Richard Allen made a suggestion to this client regarding the installation of a security monitor outside the Alzheimer's unit so staff and visitors can see if a member is in the hallway before opening the door. Implementing Officer Allen's suggestion will aid in the safety of the members at this facility.
Security officers are encouraged to look for safety and security hazards as well as offer ideas to the client to enhance security. Officer Allen did just that and is being recognized by our client. Great job Richard!
Regional Manager-Region 2